FAQ
How long will it take to receive my order?
takes 1 business day, maximum. after purchasing the order
Do you ship internationally?
No, For now only within UAE
Do you offer any discounts or promotions?
Yes, sign up for our email list to receive exclusive discounts, gifts and offers.
Do your products come with a warranty?
What does the warranty cover?
Yes, all of our bags and wallets come with a 1-year limited warranty
Our warranty covers any manufacturing defects or issues with the construction, stitching, zippers, hardware, etc. It does not cover normal wear and tear, accidental damage, or issues caused by improper care or use.
What is your return/exchange policy?
We accept returns at the same delivery time and exchanges within 7 days of delivery. Items must be unworn, unwashed, and have original tags attached.
How do I return or exchange an item?
Just send us a message or call our customer care contact number
What payment methods do you accept?
We accept Cash on delivery, Visa, and Mastercard via payment link
What materials are used to make your bags/wallets?
Our products use premium materials like PU leather, oxford. Aluminum foil
Can I modify or cancel my order after placing it?
You can modify or cancel the purchased orders by contacting our customer care team.